Books like Customer Relationship Management by Jagdish N. Sheth


First publish date: November 1, 2000
Authors: Jagdish N. Sheth
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Customer Relationship Management by Jagdish N. Sheth

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Some Other Similar Books

Relationship Marketing: Successful Strategies for the Age of the Customer by Leonard L. Berry
Customer Relationship Management: Concepts and Technologies by Allan J. Cook
CRM at the Speed of Light: Essential Customer Strategy for the 21st Century by Paul Greenberg
The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First by Harvey Mackay
Managing Customer Relationships: A Strategic Framework by Don Peppers and Martha Rogers
Customer Satisfaction Matters: How to Win and Keep Customers by Michael J. J. Boud
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The Loyalty Leap: Turning Customer Information into Customer Intimacy by Bryan Pearson
Total Relationship Marketing by John W. Glynn

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