Books like The emotionally intelligent manager by David R. Caruso


The book challenges the idea that emotions should be suppressed at work, arguing instead that emotional awareness is crucial for sound decision‑making, problem resolution, and adaptability. Drawing on research and practice, the authors present a four‑part hierarchy of emotional skills: identifying emotions, using them to facilitate thinking, understanding their impact, and managing them. Each skill is explained, measured, and taught, providing managers with practical tools to apply emotional intelligence in real workplace challenges. By integrating these skills, leaders can improve communication, increase resilience, and enhance overall team performance.
First publish date: 2004
Genre: Business & Economics/Business Management
Authors: David R. Caruso
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The emotionally intelligent manager by David R. Caruso

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