Books like Factors effecting influence strategy selection in the service industry by Orla Murray


First publish date: 1997
Authors: Orla Murray
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Factors effecting influence strategy selection in the service industry by Orla Murray

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Books similar to Factors effecting influence strategy selection in the service industry (3 similar books)

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Reframing Organizations explains a practical framework that interprets workplaces through four lensesβ€”structural, human resource, political, and symbolicβ€”to help managers understand, diagnose, and improve organizational performance.

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πŸ“˜ The business of influence


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Some Other Similar Books

Strategic Influences in Service Industries by Michael J. Baker
Service Strategy: Operations and Customer Management by James A. Fitzsimmons
Influencing Customer Behavior in Services by Susan M. Kimes
Marketing Strategies for Service Industries by Valarie A. Zeithaml
Service Marketing: Strategies and Implementation by Valarie A. Zeithaml
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Managing Service Quality by S. Thomas Foster
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