Books like Cultural Intelligence by Brooks Peterson

A pragmatic guide to mastering email etiquette in the digital age, offering clear rules for when to use email, how to craft effective messages, and when alternative communication is safer.

Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans, and Germans all in the same day, while others are barely able to manage the diversity in their own offices? The answer lies in their cultural intelligence, or CQ. Packed with practical tools, research, and case studies, Leading with Cultural Intelligence breaks new ground, offering today's global workforce a specific, four-step model to becoming more adept at managing across cultures: Drive—show the interest and confidence to adapt cross-culturally Knowledge—understand how differences such as religion, family, education, legal, and economic influences affect the way people think and behave Strategy—monitor, analyze, and adjust plans in unfamiliar cultural setting Action—choose the right verbal and nonverbal behaviors, depending on context Practical and insightful, this indispensable guide shows leaders how to connect across any cultural divide, including national, ethnic, and organizational cultures.

Learn how to provide constructive feedback that builds positive relationships and improves performance.

When Cultures Collide: Updated and Expanded 3rd Edition for Global Business and Interpersonal Communication

In a global market where international teams, initiatives, and joint ventures are increasingly common, it is extremely important for people to integrate themselves in new cultures. Strategies for selecting and training people on global perspectives are critical for managing business. In this book, the authors develop the idea of cultural intelligence and examine its three essential facets: cognition, the ability to develop patterns from cultural cues; motivation, the desire and ability to engage others; and behavior, the capability to act in accordance with cognition and motivation. They explore the fundamental nature of cultural intelligence and its relationship to other frameworks of intelligence.-Back cover.