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Books like Service Design by Andy Polaine


Service Design is a hands‑on manual that explores how to craft services that work for people. It presents clear concepts, techniques, and illustrative case studies to help practitioners design, launch, and evaluate multichannel service experiences, emphasizing impact for customers, businesses, and the broader community.
First publish date: 2013
Genre: Business & Economics/Business Management
Authors: Andy Polaine
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Service Design by Andy Polaine

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Some Other Similar Books

Service Design: From Insight to Implementation by Andy Polaine, Lavrans Løvlie, Ben Reason
Designing Services with DSD by Ben Reason, Lavrans Løvlie, Melvin Brand Flu
Service Innovation Handbook by Lucy Kimbell
The Service Design Playbook by Chloe Temple-Harvey
The Free Entrepreneurial Mindset by Cynthia Kocialski
Designing for Service: Key Issues and New Directions by Christina W. Gainer
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