Books like Lean Six Sigma by Michael L. George

Learn how to bring Lean Six Sigma tools from manufacturing into service organizations, with practical case studies, step‑by‑step guidance, and proven methods to cut costs, speed up delivery, and improve customer focus.

A quick introduction on how to use Lean Six Sigma toimprove your workplace, meet your goals, andbetter serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you'll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the "four keys" of Lean Six Sigma and how they apply to your own job:Delight your customers with speed and qualityImprove your processesWork together for maximum gainBase decisions on data and factsYou'll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.

The authoritative classic—revised and updated for today's Six Sigma practitionersWhether you want to further your Six Sigma training to achieve a Black or Green Belt or you are totally new to the quality-management strategy, you need reliable guidance. The Six Sigma Handbook, Third Edition shows you, step by step, how to integrate this profitable approach into your company's culture.Co-written by an award-winning contributor to the practice of quality management and a successful Six Sigma trainer, this hands-on guide features:Cutting-edge, Lean Six Sigma concepts integrated throughoutCompletely revised material focused on project objectivesUpdated and expanded problem-solving examples using Excel and MinitabA streamlined format that puts proven practices at your fingertipsThe Six Sigma Handbook, Third Edition is the only comprehensive reference you need to make Six Sigma work for your company. The book explains how to organize for Six Sigma, how to use customer requirements to drive strategy and operations, how to carry out successful project management, and more. Learn all the management responsibilities and actions necessary for a successful deployment, as well as how to:Dramatically improve products and processes using DMAIC and DMADVUse Design for Six Sigma to create innovative products and processesIncorporate lean, problem-solving, and statistical techniques within the Six Sigma methodologyAvoid common pitfalls during implementationSix Sigma has evolved with the changing global economy, and The Six Sigma Handbook, Third Edition is your key to ensuring that your company realizes significant gains in quality, productivity, and sales in today's business climate.