Books like Quality Function Deployment by Kai Yang


The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.
First publish date: 2010
Authors: Kai Yang
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Quality Function Deployment by Kai Yang

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πŸ“˜ Quality function deployment
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Some Other Similar Books

Design for Six Sigma: A Roadmap for Product Development by Kai Yang
Quality Function Deployment: How to Make QFD Work for You by Mary P. Walton
The Design of Design: Essays from a Computer Scientist by Fred Brooks
The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer by Jeffrey K. Liker
Value Proposition Design: How to Create Products and Services Customers Want by Alexander Osterwalder, Yves Pigneur
The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses by Eric Ries
The Art of Innovation: Lessons in Creativity from IDEO, America's Leading Design Firm by Tom Kelley

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