Books like Making use by John M. Carroll

Ben Shneiderman’s comprehensive text presents proven principles and practical techniques for designing user interfaces that are comprehensible, predictable, and user‑friendly, enhancing learning, performance, and satisfaction.

"This book describes research in all aspects of the design, implementation, and evaluation of embodied conversational agents as well as details of specific working systems. Many of the chapters are written by multidisciplinary teams of psychologists, linguists, computer scientists, artists and researchers in interface design."--BOOK JACKET.

An accessible guide to the intricacies of interactive web design, outlining user experience processes, methods, and terminology for readers without a design background.

Offering the most comprehensive account of the multidisciplinary field of HCI, this book illustrates the powerful benefits of a user-oriented approach to the design of modern computer systems. It balances the technical and cognitive issues required for understanding the subtle interplay between people and computers, particularly in emerging fields like multimedia, virtual environments and computer supported cooperative work (CSCW). A unique feature is the inclusion of interviews with many leading authorities in HCI, providing personal insight into their work and conveying the excitement of current research activity: Deborah Hix, Roy Kalawsky, Marilyn Mantei, Tom Moran, Donald Norman, Brian Shackel, Ben Shneiderman, Bill Verplank, and Terry Winograd. Human-Computer Interaction is flexibly structured to allow a variety of learning paths for students in computer science, engineering, psychology and cognitive science. Programmers and system designers will appreciate its emphasis on the design of interactive systems.