Books like Connecting the dots by John Chambers

Walter Isaacson’s biography of Steve Jobs draws on more than forty interviews with the pioneer and the perspectives of family, friends, competitors, and colleagues, portraying his relentless drive, meticulous perfectionism, and profound influence on personal computing, animation, music, phones, tablets and digital publishing.

A detailed, insider biography of Steve Jobs that traces his rise as a visionary CEO, drawing on extensive interviews and personal archives.

Inside Steve's Brain reveals what drove Steve Jobs to transform computers, movies, and music, exploring his strengths, contradictions, and impact on Apple and the tech industry.

Management Lessons from Mayo Clinic reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy, adheres to its management system, executes its care model, and embraces new knowledge - invaluable lessons for managers and service providers of all industries.Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders, clinicians, staff, and patients, as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results, organizational efficiency, and interpersonal service.By examining the operating principles that guide every management decision at this legendary healthcare institution, the authorsDemonstrate how a great service brand evolves from the core values that nourish and protect itExtrapolate instructive business lessons that apply outside healthcareIllustrate the benefits of pooling talent and encouraging teamworkRelate historical events and perspectives to the present-day Mayo ClinicShare inspiring stories from staff and patientsAn innovative analysis of this exemplary institution, Management Lessons from Mayo Clinic presents a proven prescription for creating sustainable service excellence in any organization.

"The Microsoft File is an extraordinary fly-on-the-wall account of Microsoft's intent to monopolize the computer industry. Wendy Goldman Rohm takes you to the inner sanctum of Microsoft, has you sit in on meetings between Microsoft and important customers and competitors, and looks at the struggles of the Federal Trade Commission and Department of Justice as they try to develop a strategy to counter one of the most serious charges of market manipulation since John D. Rockefeller and Standard Oil." "Is Microsoft's rise as the world's most powerful and successful company a classic example of the free market, as many Microsoft supporters contend? Is its success, and the failure of other companies, the result of the creative destruction that makes capitalism so strong? The Microsoft File suggests that other forces were at work."--Jacket.

The Definitive Reference for Mastering Cisco TechnologyGet up to speed on Cisco-related hardware and technology with this dual-purpose resource. Providing you with both technical background as well as on-the-job information--including configuration notes and hands-on commands--this useful reference is truly comprehensive in coverage. From the OSI model and networking basics to LAN/WAN switching and security protocols, you'll find details on exactly the topics you need. Including tips for troubleshooting and a handy IOS command reference, this book will help you set up your network and keep it running at peak performance. If you're working with Cisco equipment and technology, you'll want this comprehensive book within easy reach.Configure frame-relay connections accurately and effectivelyUnderstand the intricacies of Ethernet--the most prevalent LAN technologyLearn how ATM devices sustain a wide variety of traffic typesFind out about the different types of ISDN connections and their use in common environmentsGet details on the TCP/IP suite--including advanced topics such as subnetting, VLSM, CIDR, NAT, and port mappingLearn how the protocols in the IPX/SPX suite functionDiscover shortcuts to IOS configuration and examine common IOS commandsExplore specialized routing and switching protocols--RIP, OSPF, access lists, and many others

Businesses make millions of small decisions every day. Sometimes they add up to success; other times failure. But once in a great while a leader makes a truly game-changing decision that shifts not only the strategy of a single company but how everyone does business. These big decisions are often counter-intuitive, and involve drama, doubt, and high tension. Harnish provides the background stories of some great business decisions, and gives you a glimpse into the thought processes leading up to these moments. -- from Publisher description

Inside Apple offers an in‑depth look at Apple’s culture, leadership, product design and supply‑chain strategies, drawn from extensive interviews with company insiders.