Books like Hard Talks by Holly Weeks

Deborah Tannen analyzes everyday workplace communication, uncovering how styles shape perception, authority, and gender dynamics. She offers evidence‑based strategies to help employees and managers navigate conflict, collaboration, and career advancement.

"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior--it shuts them down. This is particularly true of interactions between superiors and subordinates, and that's where it's particularly problematic. In today's complex, interconnected, rapidly changing world hierarchy means nothing--anybody anywhere could have that vital fact or insight that could mean the difference between success or disaster. A free flow of information is crucial. Humble Inquiry builds the kinds of positive, trusting, balanced relationships that encourage honest and open interactions in both our professional and personal lives. Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work he explores the concept of humility, looks at how Humble Inquiry differs from other kinds of inquiry, offers examples of Humble Inquiry in action in many different settings, and shows how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This is a major new contribution to how we see human dynamics and relationships, presented in a compact, personal, eminently practical way"-- "From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships--particularly between people of different status--that will lead to more honest and open interactions and stronger organizations"--

"Most people are vocally better equipped than they know. Usually some unconscious habit gets in the way. The Voice Book shows you simply and practically what is going wrong - and how to put it right. Whether you are a professional or amateur actor, a classical or popular singer, a teacher, a politician or public speaker, or need to present for business, church or college, The Voice Book will help you to discover how to use your voice freely, powerfully and with pleasure."--BOOK JACKET.