Books like Forms that work by Caroline Jarrett

Steve Krug’s practical guide distills usability expertise into clear principles for creating intuitive, user-friendly web sites that keep visitors coming back.

Learn how a single UX practitioner can deliver high‑impact, low‑resource experiences for websites and systems, using practical tools and insights that accelerate user‑centered design and customer service.

This is the eBook version of the printed book.Explore the new design discipline that is behind such products as the iPod and innovative Web sites like Flicer. While other books on this subject are either aimed at more seasoned practitioners or else are too focused on a particular medium like software, this guide will take a more holistic approach to the discipline, looking at interaction design for the Web, software, and devices. It is the only interaction design book that is coming from a designers point of view rather than that of an engineer. This much-needed guide is more than just a how-to manual. It covers interaction design fundamentals, approaches to designing, design research, and more, and spans all mediums—Internet, software, and devices. Even robots! Filled with tips, real-world projects, and interviews, you'll get a solid grounding in everything you need to successfully tackle interaction design.